Build a Positive Working Environment in Sri Lanka's Public Sector
A healthy work environment can significantly help improve employee morale, productivity, and public service efficiency in the public sector. Government institutions in Sri Lanka operate under poor motivation, bureaucratic inefficiencies, and obsolete administrative procedures (Perera & Jayawardena, 2021). Therefore, new strategies need to be established to stimulate motivation, inclusivity and improvements. One of the most important strategies is implementing a hybrid work model that balances remote and in-office work. The COVID-19 pandemic proved that flexible working conditions could increase productivity and lower operational costs (Fernando, 2022). Organisations can promote work-life balance and job satisfaction by enabling employees to work remotely where applicable. Moreover, digital tools and artificial intelligence can be integrated into administrative processes in a way that optimises workflows, reduces document handling and minimises bureaucratic delays (Weerasing...